Privacy Policy

Last updated: November 13, 2026

What information NetBiz handles, why we use it, how website features work and how to contact us about your information.

1. Who this notice covers

This notice describes information handled through netbizbuddy.com and related NetBiz enquiries and business support. NetBiz LLC operates the NetBiz brand, is based in Michigan, USA and works remotely. It applies to visitors, prospective clients, client representatives and people whose business information is provided for an authorized project.

For a privacy question or request, use our contact form, choose “Client support, billing or policy question” and label the message “Privacy request,” or reply to your NetBiz service email. We may need to confirm your identity or authority using information proportionate to the request. Do not send identity documents or passwords through the public form.

2. Information you provide

• Enquiries: name, work email, business name, website or listing link, selected service and message.
• Service records: business and account details, approved source materials, communication, instructions, permissions, work logs, deliverables and approvals needed for your project.
• Billing records: the customer and transaction information needed to issue an invoice, reconcile a payment or address a billing request. The current enquiry form does not collect card details or enroll you in automatic billing.
• Comments: information entered into a public comment form, where commenting is enabled. Comments and the name you submit may be visible to others after publication.

Please provide only what is needed. Avoid private customer records, sensitive personal information and data about children in enquiries or source material. If a project requires restricted information, agree on its purpose, access and handling before sharing it.

Business intake and help requests: the shareable intake can also collect goals, audience, budget preference, deadlines, public account links, approved asset links, brand notes, supplied review text or metric notes, document needs and approval preferences. These answers are saved as private WordPress records accessible to NetBiz administrators and can be exported into a structured planning brief. Required planning permission covers assessment with AI-assisted tools and human review; it does not start paid work, confirm asset rights or authorize publishing. The short help popup collects name and email so we can respond; it does not enroll you in marketing.

3. Information from website operation and accounts

Hosting and security systems can process connection information such as IP address, browser details, request time, requested pages and security events. Where comments are enabled, WordPress can process an IP address and browser information for moderation and spam prevention. Authorized service work can involve public profile information, posts, comments, reviews and account information or analytics you make available to us.

We use the information available for the agreed task. Access to a business account is not permission to read unrelated private messages, export all contacts or use account information for unrelated purposes.

Comment avatars use Gravatar, operated by Automattic. An identifier derived from a commenter’s email address may be sent to Gravatar to check for an associated image, and an avatar can appear publicly with an approved comment. See Automattic’s privacy policy.

4. Why we use information

• Answer enquiries and arrange a caption sample, audit or other service.
• Confirm scope, authority, scheduling, access and approvals.
• Prepare and deliver agreed work and communicate about it.
• Handle invoices, support, cancellation requests, disputes and business records.
• Operate, maintain and protect the website and authorized accounts.
• Meet applicable obligations and respond to lawful requests.

The main contact form sends an acknowledgement. Intake and popup submissions show an on-screen receipt and alert NetBiz for review. Submitting an enquiry allows us to answer your request; it does not by itself subscribe you to marketing. The optional, unchecked marketing choice requests NetBiz tips and service offers: a seven-email introduction over 30 days when available, then occasional updates. A separate confirmation link verifies signup before marketing starts. Marketing emails include unsubscribe controls. Unsubscribing does not stop necessary replies about an enquiry or existing service.

Optional public enquiry notices: a separate unchecked choice lets you permit your first name, last initial, selected service and enquiry date to appear in a recent-enquiry notice. NetBiz must review and approve each notice. We do not publish the email, business name or intake answers in that notice. Permission is optional and may be withdrawn by emailing contact@netbizbuddy.com; we then remove the notice. Notices stop appearing after 30 days. Without approved consented enquiries, the site may show service information instead of customer activity. Labeled administrator examples are demonstrations, not real enquiries.

5. Cookies, local storage and outside content

Motion preference: the redesigned homepage stores a preference named netbiz-motion-paused in your browser’s local storage when you use the motion control. It remembers whether animation should be paused. You can reset it by clearing site data or changing the motion setting.

Help and notice preferences: session storage named netbiz-help-seen and netbiz-activity-dismissed limits the help invitation and remembers dismissed notices in that browser-tab session. These features do not use advertising trackers. Signed form-session fields, a hidden spam trap and short-lived rate limits help reduce automated submissions. The intake rate limits use hashed connection/email identifiers for up to one hour; hosting security logs may separately retain connection information under their own retention arrangements.

WordPress functions: login, administration and optional comment features can use cookies. For example, an authorized user’s login can be remembered, and a commenter may choose to remember their details. Browser settings can block or delete cookies; some functions may then be unavailable.

Google Fonts: public pages request font files from Google. These requests send connection information, including an IP address and browser request details, to Google. See Google’s privacy information for its handling of those requests.

Embedded content and links: if you open external platform links or use content embedded from another provider, that provider may receive connection information or use its own cookies and account data. Its policy and settings apply. The fictional profile and review animations themselves are local demonstrations and do not log into your Google, Instagram or Facebook account.

Browser privacy settings control cookies and site storage; a policy link is not a cookie-consent control. We have not implemented a site-wide consent manager or a universal tracking opt-out signal handler. If we introduce nonessential tracking that requires consent, it must be configured to respect applicable choices before use. We do not claim that every third-party service honors every browser signal.

6. Service providers and disclosures

Information can be processed by providers needed to run the website and business: Namecheap hosting, WordPress and its operational plugins, email and file-storage services, and tools used for agreed preparation or delivery. Website messages are delivered to NetBiz by email and can remain in mailboxes, business files and backups. Optional marketing contact details, confirmation status, consent wording/version, signup time and source, delivery activity and suppression preferences are stored in FluentCRM in our WordPress database and its backups. We retain suppression information as needed to respect opt-outs. We do not enroll historical enquiries without a separate valid signup. Do not assume that sending through a form means no copy is retained.

For client work, authorized platforms such as Google or Meta may receive content and replies that we publish on your behalf. Drafting or organization may involve AI-assisted tools, including OpenAI services, when appropriate to the agreed workflow. Share the minimum information needed; agree any confidentiality or restricted-data requirements before work. We do not promise that third-party systems never retain data or use it under their own terms.

We do not sell contact-form information or rent enquiry lists for third-party marketing. We may disclose information when needed to comply with law, protect legitimate rights or security, or complete an authorized business transfer subject to applicable safeguards. No provider receives a general right from this notice to use private client material for unrelated advertising.

7. Client customer information

A client remains responsible for the legal basis, permissions and notices for information it asks NetBiz to handle about its customers or audience. NetBiz uses that information for the authorized service. If a law requires a separate data-processing agreement, transfer arrangement or additional instructions, those must be agreed before that processing begins. This notice is not a substitute for such an agreement or a claim of universal compliance.

8. Retention and security

We review inactive intake briefs after six months and retain only what is needed for ongoing work, follow-up or legitimate business obligations. Private answers may also remain in controlled exports, service records and backups subject to their retention cycles. Tell us if you want a brief corrected or removed. A public-notice withdrawal removes the notice without necessarily deleting required business records.

Retention depends on the reason for holding information, the client relationship, legal or accounting needs, disputes, security and backup cycles. We have not promised one fixed deletion period for all information. You may ask what records we hold and request deletion of information that is no longer needed. Required records, legitimate dispute records and copies awaiting routine backup expiration may remain where permitted.

We use available access controls and reasonable measures appropriate to the information, but no website, email system or storage service is perfectly secure. HTTPS protects the connection to the site; it is not a promise that all later email or storage is end-to-end encrypted. Ask about a suitable exchange method before providing sensitive material.

9. Your choices and requests

Depending on the law that applies, you may have rights to obtain information, access or correct records, request deletion or portability, object to or restrict certain uses, or withdraw a consent. Contact us to make a request. We assess the applicable requirements, confirm authority where needed and explain any lawful limits. You can also ask about our practices even if a particular statutory right does not apply.

Removing NetBiz’s account access does not automatically delete historical posts or third-party records. Ask the account provider about its controls. Contact us separately about NetBiz-held copies. Where applicable, you may contact your local privacy regulator.

10. Location, children and updates

NetBiz operates from the United States. Email, storage, platform and software providers may process information in other countries under their arrangements. If your project requires a particular location or transfer safeguard, raise it before sharing information; we must confirm whether the requirement can be met.

Our business services are intended for adults and are not directed to children under 13. Do not knowingly send children’s personal information. Contact us if you believe such information has been submitted.

We may update this notice and show the date above. Materially different uses of previously collected information require any notice or permission required by applicable law. A revised webpage alone does not authorize unrelated reuse of your information.